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The Golden Rule of Reputation Management — Respond with Kindness, Every Time

The Golden Rule of Reputation Management — Respond with Kindness, Every Time

Your business’s online reputation is one of its most powerful marketing tools. It can build trust before a customer ever picks up the phone—or send them running the other direction. At Farmboy, we’ve seen it all: glowing reviews that turn into lifelong customers, and frustrated comments that could’ve been fixed with one kind, timely reply….

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